777a7 Privacy Policy – How We Handle Your Data

1Introduction

This Privacy Policy ("Policy") describes how 777a7 ("we", "us", "our") collects, uses, stores and shares personal data provided by users of the 777a7 online casino and sports betting platform at https://777a7.org ("Platform"). By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.

This Policy should be read alongside the 777a7 Terms and Conditions, which are incorporated by reference. This Policy applies to all players who register an account on 777a7, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar and other locations across Bangladesh.

2Information We Collect

777a7 collects personal data through several channels in the ordinary course of operating the Platform. The categories of data we collect are set out below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (other than data related to responsible gaming self-exclusion requests), or biometric data unless specifically required for identity verification and with your explicit consent.

3How We Use Your Information

777a7 uses the personal data it collects for the following purposes. We process your data only to the extent necessary to achieve each of these purposes.

• Account registration and management: creating and maintaining your 777a7 player account, verifying your identity and age, and managing your account settings.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and maintaining accurate transaction records.
• Fraud prevention and security: detecting, investigating and preventing fraudulent transactions, money laundering, account takeovers and other illegal activity on the Platform.
• Responsible gaming: monitoring gameplay activity to identify patterns that may indicate problem gambling, and administering self-exclusion, deposit limit and session reminder tools.
• Customer support: responding to your enquiries, resolving complaints and providing assistance with account, payment and game-related issues.
• Legal compliance: meeting our obligations under applicable law, including anti-money laundering requirements, age verification obligations and any lawful requests from regulatory or law enforcement authorities.

4Legal Basis for Processing

777a7 processes your personal data on the following legal bases, depending on the specific purpose for which the data is used.

• Contractual necessity: processing required to create and maintain your player account, to process deposits and withdrawals, and to deliver the gaming services you have requested.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering, age verification and record-keeping requirements.
• Legitimate interests: processing for fraud prevention, platform security, and internal analytics that help 777a7 improve the safety and quality of its services, where these interests are not overridden by your privacy rights.
• Consent: where we send you optional promotional communications or use non-essential cookies, we rely on your explicit consent, which you may withdraw at any time by contacting support.

5Sharing Your Information

777a7 does not sell, rent or trade your personal data to third parties. We may share your data with the following categories of recipients where it is necessary to operate the Platform or to comply with our legal obligations.

• Payment service providers: bKash, Nagad, Rocket, Upay and card payment processors receive the minimum data required to authenticate and complete your financial transactions.
• Identity verification providers: third-party KYC and document verification services that confirm your identity and age as required by our responsible gaming and fraud prevention obligations.
• Fraud and security partners: services that help 777a7 detect suspicious activity, prevent account takeovers and identify patterns consistent with money laundering or bonus abuse.
• Law enforcement and regulatory authorities: where we are legally required to disclose data in response to a lawful court order, warrant, subpoena or binding request from a competent authority.

6Cookies and Tracking Technologies

777a7 uses cookies and similar tracking technologies to operate the Platform, remember your session preferences, detect fraud and improve user experience. The following types of cookies may be used on the Platform.

• Essential cookies: required for the Platform to function correctly, including session authentication, load balancing and security tokens. These cannot be disabled without affecting Platform functionality.
• Analytics cookies: collect anonymised usage data that helps 777a7 understand how players navigate the Platform, which pages are most visited, and where technical issues occur. This data cannot identify you personally.
• Preference cookies: store your account display preferences, language settings and responsible gaming tool configurations so they persist between sessions.

You may manage cookie preferences through your device browser settings. Please note that disabling essential cookies will prevent you from logging in or using core Platform features. 777a7 does not use third-party advertising cookies or sell cookie-derived data to advertisers.

7Data Retention

777a7 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account plus a minimum of 5 years after account closure to satisfy anti-money laundering record-keeping requirements; financial transaction records are retained for a minimum of 7 years; customer support communications are retained for 3 years from the date of the interaction; usage and analytics data (anonymised) is retained for up to 2 years.

Where 777a7 no longer has a legal or legitimate basis for retaining your personal data, it will be securely deleted or anonymised. You may request earlier deletion of your data by contacting support, subject to any overriding legal retention obligations that apply to your account.

8Data Security

777a7 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account data, strict access controls limiting employee access to personal data on a need-to-know basis, and regular security audits and vulnerability assessments of our platform infrastructure.

While 777a7 takes all reasonable steps to secure your personal data, no internet-based system can be guaranteed to be completely free from security vulnerabilities. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. If you suspect your account has been accessed without your authorisation, please contact support immediately at [email protected].

9Your Privacy Rights

As a user of the 777a7 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your account details and the specific right you wish to exercise.

• Right of access: you may request a copy of the personal data 777a7 holds about you, including the categories of data held, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. We will action valid correction requests within 14 business days.
• Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations.
• Right to restrict processing: you may request that 777a7 limit the processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: where processing is based on your consent or on a contract, you may request that 777a7 provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

777a7 will respond to all valid rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

10Children and Minors

The 777a7 platform is strictly restricted to adults aged 21 years and above. 777a7 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

11Third-Party Links

The 777a7 platform does not contain links to third-party websites. 777a7 is not responsible for the privacy practices of any third-party service accessed independently by the user. This Policy applies exclusively to data collected and processed by 777a7 through the Platform at https://777a7.org.

12Changes to This Privacy Policy

777a7 reserves the right to update this Privacy Policy at any time. Where material changes are made, we will notify registered players via their registered email address, or by displaying a prominent notice on the Platform, prior to the change taking effect.

The date at the top of this page indicates when this Policy was last updated. Continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure by contacting support.

13Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact the 777a7 privacy team. We are committed to responding to all genuine privacy enquiries within 2 business days.

Email: [email protected]